Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
Great service responsiveness
Engaging entertainment options
Air conditioning issue
More dining variety needed
8.0/10
Great
Rooms
8.0
Location
9.4
Service
10.0
Dining
8.0
Guest reviews
8.0/10
based on 5 reviews
7.6
7.6/10 based on 50 reviews
Charles
United Kingdom,
February
2025
8.4/10
The Dessole Dolphin Resort offers a wonderful experience with its clean facilities and exceptional staff. The beach is just a stone's throw away, making it easy to enjoy the sun and sand. The food is varied and delicious, catering to both vegetarians and meat lovers alike. However, there were a few drawbacks, such as the limited wardrobe space in the room and a lack of certain drink options at the bars.
Rooms
7.0
The room was spacious and clean, but it lacked sufficient drawer space for clothing, requiring us to keep some items in our suitcases.
Service
10.0
The service was fantastic, with staff going above and beyond to make our stay enjoyable.
Location
9.0
The hotel is perfectly situated just a short walk from the beach and offers convenient bus access to nearby attractions.
Dining
8.0
The dining experience was wonderful, with a great selection of fresh and tasty food, though drink options could be improved.
Facilities
8.0
The facilities were enjoyable, especially the pool areas tailored for different ages, but some areas could use modern upgrades.
Sebastian
United Kingdom,
February
2025
8.8/10
Our stay at the hotel was nothing short of fantastic. The beachfront location made it incredibly easy to enjoy the sun and sea, and the entertainment options kept us engaged throughout our trip. The rooms were well-maintained with daily cleaning, but I found them to be more suited for a 3-star rating than a 4-star. Dining was always a highlight with a great variety of food, though it could have had more options to cater to all tastes. Overall, an excellent place for families, but a few improvements in the rooms would elevate the experience.
Rooms
7.0
The rooms were spacious and cleaned daily, but they felt more like a 3-star experience rather than a higher standard.
Service
10.0
The staff were warm and welcoming, enhancing our overall experience.
Location
10.0
The hotel is perfectly located just steps from the beach, making it incredibly convenient for swimming and relaxing by the sea.
Dining
8.0
The variety of food at the hotel was impressive, but there could have been even more choices to make it perfect.
Facilities
9.0
The amenities, including pools and activities for children, provided a great atmosphere for families.
Jordan
United Kingdom,
January
2025
8.8/10
My stay at Dessole Dolphin Bay Resort was filled with delightful moments, thanks to the exceptional service and diverse entertainment provided. The spacious rooms were comfortable but required some minor adjustments. The dining options were varied and tasty, although a few more choices would have made it even better. Overall, it’s a fantastic spot for families looking for a great holiday experience.
Rooms
8.0
The room was spacious and comfortable, though the air conditioning had a minor issue initially.
Service
10.0
The service was top-notch, with staff quickly resolving any concerns and always being cheerful.
Location
9.0
The hotel is conveniently located, with easy access to Heraklion and close to lovely sandy beaches.
Dining
8.0
Dining was enjoyable with plenty of choices, particularly loved the Greek Thematic Evening.
Facilities
9.0
The multiple pool options and daily activities kept everyone entertained beautifully.
Great service responsiveness
Air conditioning issue
Rosie
United Kingdom,
October
2024
8.8/10
Our stay at the Dessole Dolphin Resort was mostly enjoyable, with very friendly staff who made us feel welcome and engaged throughout our visit. The dining options were diverse and catered to various tastes, though the breakfast could benefit from more variety. The hotel is close to the beach, making it great for a family holiday. However, Wi-Fi wasn't included, which was a slight inconvenience.
Rooms
9.0
The rooms were spacious and offered ample storage, plus towels were replaced daily.
Service
10.0
Service from the staff was outstanding, always ready to help and provide assistance.
Location
9.0
The hotel is just a short walk to the beach, making access to the sea very convenient.
Dining
7.0
The food was of good quality with a variety of choices available for each meal, but breakfast options were somewhat repetitive.
Facilities
9.0
Facilities included multiple pools and an entertaining activity area, suitable for both adults and kids.
Eric
United Kingdom,
September
2024
9.4/10
I had a fantastic experience at this luxury all-inclusive resort! The staff truly made my stay special with their warm welcomes and thoughtful gestures, such as surprising me on my birthday. The variety and quality of the food were impressive, though securing a sunbed by the pool felt a bit competitive. Overall, it was a great vacation with lots of activities to enjoy, especially for families.
Rooms
9.0
The rooms were spacious and well-appointed, and fresh towels were provided daily, enhancing our comfort during the stay.
Service
10.0
The service was top-notch, with staff eager to assist with any need and a great selection of activities organized for guests.
Location
10.0
The hotel is perfectly located right on the beach, making it easy to access the water and enjoy beach activities.
Dining
9.0
Dining was a culinary delight, with a variety of options available at breakfast, lunch, and dinner, ensuring everyone could find something to enjoy.
Facilities
9.0
The pool facilities were excellent, especially the areas dedicated to children, and the overall resort amenities added to the experience.
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